real talk! love this!
The way you deal with today’s frustration reflects the leader you’ll become tomorrow.
Frustration is an alarm clock;
a spotlight pointing:
a match burned too long.
Frustration is a gift that says pay attention.
Don’t get frustrated with frustration. Frustration is feedback on decisions and relationships.
The singular message of frustration is change.
- Usually, it’s you.
- Sometimes, it’s others.
- Perhaps it’s processes and procedures.
Frustrations that return want attention like neglected children.
Ignoring frustration makes frustration mad.
Successful leaders choose responses. Weak leaders react.
Choose who to be:
- Welcoming. Open up don’t close down. “Come in, let’s talk.”
- Calm. Cool down don’t heat up. Nothing says confidence more than calmness during frustration.
- Able. Assume a do-something posture.
Bonus: Optimistic. Express optimism while acknowledging realities.
Choose what to do:
- Acknowledge don’t ignore. “That’s frustrating,” is better than, “It’s not that bad.”
- Run toward not away. Deal…
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